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Privacy Policy

Section 1: Privacy Policy Introduction & The Basics

Privacy Policy

Effective Date: May 22, 2026

At Refresh&RenewCo, we highly value your privacy and are deeply committed to protecting the personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and manage the data you provide to us when you visit our website, request a quote, or book our cleaning services.

By using our website and services, you agree to the practices described in this policy.

Section 2: Information and How We Collect It

1. Information We Collect

We collect information to provide, improve, and personalize our cleaning services. This happens in two ways: information you give us directly, and information collected automatically.

A. Information You Provide Directly

When you fill out a contact form, request a quote, or book a cleaning service on our website, we may ask for:

  • Personal Contact Details: Your name, email address, and phone number.

  • Service & Billing Addresses: The physical address where the cleaning will take place, as well as your billing address.

  • Property Details: Information about your home or commercial space (e.g., square footage, number of bedrooms/bathrooms, presence of pets, or specific cleaning preferences).

  • Payment Information: Credit card or banking details used to pay for services. (Note: Payments are processed securely through our third-party processor, and we do not store your full financial details on our website).

B. Information Collected Automatically

When you browse our website, certain technical information is collected automatically through cookies and web analytics tools. This may include:

  • Your IP address.

  • The type of browser and device you are using.

  • The pages you visit on our site and how long you spend on them.

Section 3: How We Use Your Information

2. How We Use Your Information

We use the data we collect from you to run our daily operations and deliver a high-quality cleaning experience. Specifically, we use your information to:

  • Provide Services: Generate accurate quotes, schedule your cleaning appointments, and send our team to the correct property.

  • Communicate with You: Send booking confirmations, appointment reminders, schedule updates, and invoices. We also use your contact details to respond to your questions or feedback.

  • Process Payments: Securely process transactions for the cleaning services rendered.

  • Improve Our Website: Analyze website traffic and behavior to make our online booking and browsing experience smoother for visitors.

  • Legal & Security Purposes: Protect our business, comply with legal obligations, and prevent fraudulent activity.

Section 3: How We Use Your Information

2. How We Use Your Information

We use the data we collect from you to run our daily operations and deliver a high-quality cleaning experience. Specifically, we use your information to:

  • Provide Services: Generate accurate quotes, schedule your cleaning appointments, and send our team to the correct property.

  • Communicate with You: Send booking confirmations, appointment reminders, schedule updates, and invoices. We also use your contact details to respond to your questions or feedback.

  • Process Payments: Securely process transactions for the cleaning services rendered.

  • Improve Our Website: Analyze website traffic and behavior to make our online booking and browsing experience smoother for visitors.

  • Legal & Security Purposes: Protect our business, comply with legal obligations, and prevent fraudulent activity.

Final Section: Sharing, Safety, And Contact

3. Sharing Your Information

We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who help us run our business (such as our online scheduling software, website host, and payment gateway). These providers are legally bound to keep your data secure.

4. Data Security & Minors

We implement standard security measures to protect your data. Additionally, our website and services are intended for adults; we do not knowingly collect personal data from minors.

5. Your Rights & How to Contact Us

You have the right to access, update, or request the deletion of your personal information at any time. If you have any questions about this Privacy Policy, please contact us at:

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